MSC Services respects your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use our websites, apps, or services.
1. Information We Collect
A) Information you provide
- Full name, email, phone number
- Account details
- Identity documents (if required)
- Billing or payment-related details (where applicable)
- Support messages, communications, and requests
B) Automatically collected data
- Device information (model, OS version)
- IP address, approximate location
- App activity (pages visited, actions taken)
- Cookies / analytics data (website)
2. Why We Collect Information
We use your information to:
- Provide and operate services
- Perform identity verification (KYC)
- Process requests and transactions
- Prevent fraud and unauthorized activity
- Communicate support updates and service notices
- Comply with legal obligations
3. Legal Basis for Processing
We process personal data based on:
- Your consent (where applicable)
- Performance of a contract (delivering services)
- Compliance obligations
- Legitimate interests (security, fraud prevention, analytics)
4. Sharing of Information
We may share information with:
- Payment processors and banking partners
- Service providers (travel/mobility partners)
- Verification and compliance tools
- Cloud hosting and analytics providers
- Legal authorities if required by law
We do not sell your personal data.
5. Data Storage and Retention
We retain data only as long as necessary for service delivery, compliance requirements, dispute resolution, and fraud prevention. Some data may be retained longer if legally required.
6. Security Measures
We apply technical and organizational safeguards including access control, encryption where applicable, and monitoring. However, no system is 100% secure.
7. Your Rights
Depending on applicable law, you may request:
- Access to your data
- Correction of incorrect data
- Deletion (where legally permitted)
- Restriction of processing
- Withdrawal of consent
To request changes, contact: msc@mscfinancialapp.com
8. Cookies and Analytics
Our website may use cookies/analytics to improve performance and user experience. You can disable cookies in your browser settings, but some features may not work properly.
9. Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect information from minors.
10. International Transfers
If your data is transferred outside your country due to service providers or hosting, we take steps to ensure reasonable protections.
11. Updates to This Policy
We may update this Privacy Policy. The latest version will always be available on our website/app.
12. Contact
Email: msc@mscfinancialapp.com
Phone: +1 (308) 300-7958